Support Services

ITM-LAB's Complete Service Support System:

ITM-LAB's Sales & Service Team provides sales support, field service and technical support throughout the United States and Canada. ITM-LAB is committed to providing customers with prompt professional service and offers customized professional solutions to meet each individual customer’s specific needs.

Our goal is to not only meet your expectations - but to exceed them.

●  Service Orientation:

From the moment we receive your initial request, we are focused on providing our customers with professional, timely and continuous support services.  We will help identify your problems and provide you with solutions.

●  Service Philosophy:

ITM-LAB provides our customers with not only the highest quality instruments but the highest level of service. ITM-LAB is committed to serving our customers with courtesy and professionalism. We want to be responsive and attentive to your needs and always provide you with a timely response and exceptional service.

●  Our Promise & Commitment:

Service does not end once the sale is complete – it begins! No matter how big or small your purchase may be, ITM-LAB is committed to providing its customers with continuous support services for all products.

Need help or have questions?

Please fill out the form below, we are happy to contact you and provide a response. For a faster response, please call any of the following numbers.
  • Tel: 86-769 83428055
  • Fax: 86-769 83428065
  • E-mail: tang.bin@itm-lab.com
  • Add: No. 32 Qiaoxin East Road, Qiaotou Town, Dongguan City,Guangdong Province,China
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